The public website does not currently create accounts. These instructions apply when account access is enabled.
You may request deletion of your Strawfy account and associated personal information from Anquin LLP, doing business as Anquin. This page explains the process and the limited records that may need to remain.
1. Request deletion
Use the account settings provided with the product, or email support@strawfy.com from the address associated with the account using “Account deletion” as the subject.
2. Identity verification
We may ask for information reasonably necessary to confirm that the request comes from the account holder. Do not send a password, one-time code, or complete payment-card number.
3. What is deleted
Deletion covers the account profile, study sources, notes, generated materials, questions, quiz activity, settings, and other personal information tied to the account, subject to the exceptions below.
4. What may be retained
We may retain limited transaction, fraud, security, legal-claim, consent, or suppression records where required by law or necessary to protect users and the service. Backups are removed on their ordinary protection cycle and are not used for routine product access.
5. Stripe records
Deleting a Strawfy account does not automatically erase records Stripe must retain under its own legal obligations. Contact us for subscription cancellation and see Stripe’s Privacy Policy for requests relating directly to Stripe.
6. Questions
Privacy and deletion questions: support@strawfy.com.